As a part of our ongoing commitment to providing exceptional service, we are excited to announce the recent promotions of three distinguished team members. This announcement is not just to celebrate their achievements but also to help you, our valued customers, know exactly who to see for your specific needs and requests. Our upgraded team is here to guide you every step of the way.
Nyla Ray: Your New Store/Sales and Merchandising Manager
Nyla Ray steps into the role of Store/Sales and Merchandising Manager with a dynamic approach to overseeing our Fort Wayne store’s daily operations. Nyla’s expertise in keeping our inventory well-stocked and introducing innovative and diverse products ensures that you always have access to the latest and best in the industry. Her dedication to training staff and implementing safety procedures guarantees a secure and knowledgeable shopping environment. When you visit, Nyla is the go-to person for expert advice on spas, above-ground pools, billiards, and patio furniture. She’s here to help you make the best choices for your leisure and entertainment needs.
Mackenzie Muter: Your New Sales and Communications Manager
Mackenzie Muter’s promotion to Sales and Communications Manager marks a new era in how we connect with you. Mackenzie’s flair for creating engaging content for our marketing and social media platforms means you’ll always be in the loop with the latest trends and offers. Her focus on improving employee-customer communication and educating you about pools, spas, and water chemistry elevates the Tredway Pools Plus experience. Like Nyla, Mackenzie is also adept at training staff and ensuring safety standards are met, making her an integral part of our commitment to excellence. Whether you’re looking for spas, pools, billiards, or grills, Mackenzie is here to guide you with her expertise and enthusiasm.
Jon David: Your New Parts Manager
Jon David, our new Parts Manager, is the unsung hero of the service side of the operation, ensuring that our service department has everything needed for efficient service jobs. His role is crucial in ordering equipment for new inground pool projects and troubleshooting pool and spa equipment. Jon’s keen eye for detail and problem-solving skills mean that your pool and spa needs are in capable hands.
Our Promise to You
These promotions aren’t just a win for our team; they’re a win for you, our valued customers. With these enhanced roles in place, we’re poised to offer you a wider array of products, even better service, and more engaging ways of reaching out. We’re excited for you to experience the benefits of their expertise and passion.
Come visit us at Tredway Pools Plus to see these changes in action. We’re not just a store; we’re a community, and you’re a big part of it. Let’s move into this new chapter together!
Your Tredway Pools Plus Family